JOIA Paraiso by Iberostar (Formerly Iberostar Grand Paraiso)

Required Information

Departing from

Going to

Depart date (mm/dd/yyyy)

Return date (mm/dd/yyyy)

Rooms

Adults

Children

Children ages
Must select age at time of travel (each child under 18)

Child 1

Child 2

Child 3

Child 4

Child 5

Adults

Children

Children ages
Must select age at time of travel (each child under 18)

Child 1

Child 2

Child 3

Child 4

Child 5

Adults

Children

Children ages
Must select age at time of travel (each child under 18)

Child 1

Child 2

Child 3

Child 4

Child 5

Adults

Children

Children ages
Must select age at time of travel (each child under 18)

Child 1

Child 2

Child 3

Child 4

Child 5

(Maximum # of passengers is 8)

Carr Cancun-Playa Del Carmen KM 309 Playa Paraiso
Playa del Carmen, QR 77710
MEXICO

TripAdvisor Traveler Rating

10131 reviews

DMCA Policy

Hotel Details
Amenities
Rooms
Dining
Activities

Standing majestically on the shores of Riviera Maya, no expense was spared in creating this all-inclusive playground reserved exclusively for adults. Experience the ultimate in luxury at the Conde Nast award-winning Iberostar Grand Paraiso. Here, personalized butler service fulfills every whim. Dining is unforgettable. A world-class spa melts the world away. And each suite is, in a word, spectacular. Stunning architecture, endless spoils, worlds of flavors and international delicacies await those fortunate enough to find themselves here.

Location: Riviera Maya - Beach

The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Fee: 33.94 Mexican peso (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
The state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policy - Bookings traveling in the months of March and April will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.

Spring Break Groups Policy - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy

Pets Not Allowed

Cancun International Airport (CUN): 23 miles

Year Built: 2006
Accessible rooms: 2
Floors: 3
Total rooms: 310

24-hour front desk
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
Baggage hold
Bell staff/porter
Bicycle rentals
Business services
Children not allowed
Complimentary wireless internet
Concierge desk

24-hour front desk
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
Baggage hold
Bell staff/porter
Bicycle rentals
Business services
Children not allowed
Complimentary wireless internet
Concierge desk
Elevators
Exercise gym
Free parking
Game room
Golf†
Housekeeping - daily
Laundry/Valet service†
Liquor store†
Lounges/bars
Meal Plan Type: All Inclusive
Non-smoking rooms available
Pool
Restaurant
Safe deposit box
Sauna
Shopping mall†
Spa†
Tennis court
Tour/sightseeing desk
Wakeup service
Water sports†

more (+)

Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.

Business Services
Internet Access†

Suite

Bedding: 1 king or 2 double beds - specific bedding types cannot be guaranteed

Occupancy limits: 2 adults, 0 children, 2 total combined.

Upper Floor Suite

Bedding: 1 king or 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults, 0 children, 2 total combined.

Pool View Suite

Formerly Suite Pool View Effective (06/02/2023)

Bedding: 1 king Bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults, 0 children, 2 total combined.

Triple Room

Bedding: 1 king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 0 children, 3 total combined.

Ocean Front Butler Suite

Bedding: 1 king or 2 double beds - specific bedding types can not be guaranteed

Occupancy limits: 2 adults, 0 children, 2 total combined.

Panoramic Ocean Front Butler Suite

Bedding: 1 king or 2 double beds - specific bedding types can not be guaranteed

Occupancy limits: 2 adults, 0 children, 2 total combined.

Ocean Front Butler Corner Suite

Bedding: 1 king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults, 0 children, 2 total combined.

Romance Villa with Private Pool & Butler Service

Bedding: 1 king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 0 children, 3 total combined.

Ocean Front Butler Penthouse Suite

Bedding: 1 king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults, 0 children, 2 total combined.

Last Room Available

Bedding: 1 king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults, 0 children, 2 total combined.

ACCESSIBLE SUITE

Bedding: 1 king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults, 0 children, 2 total combined.

PROMO SUITE

Bedding: 1 king or 2 double beds - specific bedding types cannot be guaranteed

Occupancy limits: 2 adults, 0 children, 2 total combined.

OCEANFRONT BUTLER SUITE

Bedding: 1 king or 2 double beds - specific bedding types cannot be guaranteed

Occupancy limits: 2 adults, 0 children, 2 total combined.

ROMANCE VILLA WITH PRIVATE POOL & BUTLER SERVICE

Bedding: King bed, extra bed available for triple occupancy - specific bedding types cannot be guaranteed

Occupancy limits: 3 adults, 0 children, 3 total combined.

PANORAMIC OCEAN FRONT BUTLER SUITE

Bedding: 1 king or 2 double beds - specific bedding types cannot be guaranteed

Occupancy limits: 2 adults, 0 children, 2 total combined.

OCEANFRONT BUTLER CORNER SUITE

Bedding: 1 king - specific bedding types cannot be guaranteed

Occupancy limits: 2 adults, 0 children, 2 total combined.

OCEANFRONT BUTLER PENTHOUSE SUITE

Bedding: 1 king - specific bedding types cannot be guaranteed

Occupancy limits: 2 adults, 0 children, 2 total combined.

Pool Access Suite

Bedding: 1 king or double bed.

specific bedding types cannot be guaranteed.

Occupancy limits: 2 adults, 0 children, 2 total combined.

Ocean Front Butler Suite Beach Access

Bedding: 1 king or double bed.

specific bedding types cannot be guaranteed.

Occupancy limits: 2 adults, 0 children, 2 total combined.

PANORMAIC OCEAN FRONT BUTLER SUITE

Bedding: 1 king or double bed.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: 2 total

The Grand Cellar

an exclusive cellar with more than 200 wines imported

from the most prestigious world wine regions

Various Lounges/Bars

El Mirador - Lobby bar
Sirenita - Aqua Bar
Rhapsody - Music Bar
Esplendido - Smoke bar
Coliseo - Theater Bar
Health Bar

Various Restaurants

2 buffets, including the popular Bella Vista Restaurant and La Brisa Restaurant.

4 a la carte restaurants, 2 of which include fabulous sea views. 1 pool restaurant is also available. Enjoy delicious cuisine at:

- Venecia, Italian restaurant
- L'atelier, Gourmet restaurant
- Haiku, Japanese restaurant
- Tony's, Surf & Turf restaurant

Please contact guest services upon arrival for complete details.

Bike rental

Complimentary bike tours.
Direct access to a beach
Fitness center on-site
Fit & Fun fitness program.
General

Other activities include aerobics, yoga, shooting tournaments, archery, basketball, cycling, billiards, bocce, football, gymnastics and table tennis.
Golf†
18-hole P.B. Dye golf course.

Green fees and carts are at an additional charge ($).
Hot tub
6 outdoor hot tubs.
Leisure Facilities
Other activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, billiards, bocce, football, gymnastics and table tennis.
Motorized Water Sports†
Jet skis are available.
Non-Motorized Water Sports
Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic, and snorkeling.
Pool
There are 3 pools on site, including an activity pool and a lake pool. This property has swim-up bars.
Sauna
Spa†
Steam bath
Tennis court
There are 2 tennis courts on-site. All courts are lit and feature complimentary use.
- Available equipment

† Fees may apply

Book Online or Call 888-811-1888
Email info@honeymoonsinc.com

Required Information

Hotel Ratings

General Policies:

Pet Policy

Suite

Upper Floor Suite

Pool View Suite

Triple Room

Ocean Front Butler Suite

Panoramic Ocean Front Butler Suite

Ocean Front Butler Corner Suite

Romance Villa with Private Pool & Butler Service

Ocean Front Butler Penthouse Suite

Last Room Available

ACCESSIBLE SUITE

PROMO SUITE

OCEANFRONT BUTLER SUITE

ROMANCE VILLA WITH PRIVATE POOL & BUTLER SERVICE

PANORAMIC OCEAN FRONT BUTLER SUITE

OCEANFRONT BUTLER CORNER SUITE

OCEANFRONT BUTLER PENTHOUSE SUITE

Pool Access Suite

Ocean Front Butler Suite Beach Access

PANORMAIC OCEAN FRONT BUTLER SUITE

The Grand Cellar

Various Lounges/Bars

Various Restaurants

COMPANY

POLICIES

Required Information

Thanks for Booking!