Hard Rock Hotel Cancun - All Inclusive Detailed Information

Required Information

Departing from

Going to

Depart date (mm/dd/yyyy)

Return date (mm/dd/yyyy)

Rooms

Adults

Children

Children ages
Must select age at time of travel (each child under 18)

Child 1

Child 2

Child 3

Child 4

Child 5

Adults

Children

Children ages
Must select age at time of travel (each child under 18)

Child 1

Child 2

Child 3

Child 4

Child 5

Adults

Children

Children ages
Must select age at time of travel (each child under 18)

Child 1

Child 2

Child 3

Child 4

Child 5

Adults

Children

Children ages
Must select age at time of travel (each child under 18)

Child 1

Child 2

Child 3

Child 4

Child 5

(Maximum # of passengers is 8)

Blvd. Kukulcan Km 14.5, Zona Hotelera
Cancun, QR 77500
MEXICO

View on a Map

TripAdvisor Traveler Rating

19184 reviews

DMCA Policy

Hotel Details
Amenities
Rooms
Dining
Activities
TripAdvisor Reviews

To live like a rock star means never being far away from the action. Lucky for you, the all-inclusive Hard Rock Hotel Cancun puts you right in the middle of it. Located in the heart of Cancun's Hotel Zone, the hotel pays homage to a lifestyle of excess – a 12-story marvel that sparkles against the brilliance of the white sand beach and the Caribbean Sea. 601 stylish guest rooms are ready to indulge, including Hard Rock's signature Rock Star Suites, each with panoramic views of the ocean or lagoon and private balconies to enjoy the cool tropical breeze. Hard Rock Hotel Cancun's renewed facilities and amenities also boast five acclaimed international restaurants, five bars and lounges, a spa with outdoor palapa-style massage areas, an expansive poolscape, kid's club,andconvention center. All this plus unsurpassed service within an exclusive waterfront experience which is second to none. Outside, the hotel is just a short stroll from Cancun's main shopping and entertainment attractions…perfect for rock and roll royalty that are used to having everything at their fingertips. It's almost time to see the show in Cancun.

This all-inclusive hotel features 601 stylishly chic guestrooms in various categories including, 136 Deluxe Gold (4 Accessible rooms), 237 Deluxe Platinum, 30 Deluxe Family (2 Bedrooms), 52 Deluxe Diamond, 22 Rock Suite Platinum (1 Br or 2 Br available), 30 Rock Royalty Level rooms and 1 Rock Star Suite (adjoining room included). Each room is ready to indulge with panoramic views of the ocean or lagoon and private balconies to enjoy the cool tropical breeze.

Location: Cancun - Beach

The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area. This fee is subject to change at any time without notice by the hotel.
Student Policy: College Groups with or without chaperones are not allowed.

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

***Important information for our guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

Pet Policy

Pets Allowed:
A maximum of two pets are allowed per room. The hotel is not responsible for providing food for pets due to each pet's particular diet/eating habits. The pet friendly program allows for each pet to be a maximum weight of 48.5lbs and a height of 15.7in. The program requires a fee of 150USD plus tax per pet, per stay. The hotel will not provide kennels or crates.

Cancun International: 11 miles

Last Renovation: 2012
Floors: 12
Total rooms: 601

24-hour front desk
Accessible facilities
- Accessible baths
- Adapted room doors
ATM/Cash machine
Babysitting†
Baggage hold
Beachfront
Bell staff/porter
Business center†
Business services
Children programs†

24-hour front desk
Accessible facilities
- Accessible baths
- Adapted room doors
ATM/Cash machine
Babysitting†
Baggage hold
Beachfront
Bell staff/porter
Business center†
Business services
Children programs†
Concierge desk
Exercise gym†
Housekeeping - daily
Internet services
Jacuzzi
Meeting rooms†
Nightclub†
Non-smoking rooms available
Parking
Pool
Restaurant†
Room service
Safe deposit box
Spa†
Tennis court
Wakeup service

more (+)

Deluxe View

Bedding : 1 King Bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits : 2 Adults, 1 Child, 2 Total.

Deluxe Lagoon view King

Bedding : 1 King Bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits : 2 Adults, 1 Child, 2 Total.

Live like a legend without even releasing a self-titled debut album. Rock out your vacation in our king or double beds.

Deluxe Lagoon view Double

Bedding : Double Beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits : 3 Adults, 2 Child, 4 Total.

Live like a legend without even releasing a self-titled debut album. Rock out your vacation in our king or double beds.

Deluxe Ocean view King

Bedding : 1 King Bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits : 2 Adults, 1 Child, 3 Total.

We really set the stage with this one – without all the lasers and pyrotechnics, that is. One king bed or two double beds.

Deluxe Ocean view Double

Bedding : Double Beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits : 3 Adults, 2 Child, 4 Total.

We really set the stage with this one – without all the lasers and pyrotechnics, that is. One king bed or two double beds.

Diamond Ocean View King

Bedding : 1 King Bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits : 2 Adults, 0 Child, 2 Total.

First, get it started when you hook up to your own iPod compatible sound system.

Deluxe Family Lagoon View Two Bedroom

Occupancy: 5 Adult, 4 Child, Total 5

EFF DOI

Bedding : 1 king bed and 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits : 6 Adults including Child, 6 Total.

Rolling with an entourage means you're going to need a few things to keep the band together – so we've included it all. Enjoy two connecting rooms - one bedroom with a king bed and another bedroom with two double beds.

Run of House

Rock Suite Ocean View One Bedroom

Bedding : 1 King Bed and double sized sofa bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits : 2 Adults, 2 Child, 2 Total.

You are now Hard Rock Royalty. Kick off your shoes and relax in paradise with your own dedicated telephone concierge. Enjoy your vacation in a king bed.*

Rock Suite Ocean View Two Bedroom

Occupancy Limits : 4 Adults, 5 Child, 6 Total -EFF DOI

Bedding : 1 King Bed and 2 Double Beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits : 6 Adults, 5 Child, 6 Total.

You are now Hard Rock Royalty. Kick off your shoes and relax in paradise with your own dedicated telephone concierge. Enjoy your vacation in a king bed.

Deluxe Family Ocean View Two Bedroom

Bedding : 1 King Bed and 2 Double Beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy: 5 Adult, 4 Child, Total 5

Deluxe Family Ocean View Double Beds Two Bedroom

Bedding : 1 King Bed and 2 Double Beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy: 6 Adult, 5 Child, Total 6

Rock Royalty Ocean View King

Bedding : 1 King Bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits : 2 Adults, 0 Child, 2 Total.

You are now Hard Rock Royalty. Kick off your shoes and relax in paradise with your own dedicated telephone concierge. Enjoy your vacation in a king bed.

Ciao

International/ Italian A la carte service.

International breakfast, Italian A la carte dinner.

Reservations recommended.

Attire: Casual Elegance.

Frida

Mexican A la carte specialties.

Reservations recommended.

Attire: Casual

Ipanema

Brazilian grill serving A la carte dishes.

Pizzeto

Dig into brick-oven style pizza that's piping hot and crispy at Pizzeto.

The Market

International Buffet

Attire: Casual

Varioius Bars and Lounges

• Smash Bar – lobby bar

• Dive – swim-up bar

• Float – swim-up bar

• Splash – pool bar

• Beach Bar

• Diego Bar - poolside bar

• Uncorked - Wine Bar $

Zen

Asian a la carte Izakaya, teppanyaki & sushi.

Reservations recommended.

Attire: Wet or uncovered swimwear not allowed.

Basketball court†
Billiards†
Children's program†

The Kid's Club is loaded with fun, kid-oriented activities scheduled throughout the week with non-stop fun for the littlest rock stars.

Hard rock roxity kids club™
Fitness center on-site†
Body Rock® fitness center featuring state-of-the-art fitness and weight training equipment.
General†

- Memorabilia, featuring a selection of priceless music memorabilia.
- Amphitheater, hosting live music and shows
- An expansive poolscape
Nightclubs†
Pool†
Freestyle pool with a section for children and pool with hidrojets.
Spa†
Rock Spa ($)
Tennis court†
There are two lit tennis courts.

† Fees may apply

AAA Travel

Book Online or Call 800-436-4222
Email travelreservations@aaamidatlantic.com

Required Information

Hotel Ratings

General Policies:

Pet Policy

Deluxe View

Deluxe Lagoon view King

Deluxe Lagoon view Double

Deluxe Ocean view King

Deluxe Ocean view Double

Diamond Ocean View King

Deluxe Family Lagoon View Two Bedroom

Run of House

Rock Suite Ocean View One Bedroom

Rock Suite Ocean View Two Bedroom

Deluxe Family Ocean View Two Bedroom

Deluxe Family Ocean View Double Beds Two Bedroom

Rock Royalty Ocean View King

Ciao

Frida

Ipanema

Pizzeto

The Market

Varioius Bars and Lounges

Zen

COMPANY

POLICIES

Required Information

Thanks for Booking!