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SM 31, MZ 03, LOTE 101-21, KM 332 CARRETERA CANCUN-TULUM  
Benito Juarez, QR 77508
MEXICO

TripAdvisor Rating 4.5 of 5 stars

TripAdvisor Traveler Rating

3029 reviews
DMCA Policy

Current Promotions

Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique Unlimited Luxury® experience. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. Enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature including a lazy river. Rest and relax at the Dreams Spa by Pevonia® - designed to look like the region's remarkable cenotes. Play in the water park or enjoy the infinity pool. 

Location: Quintana Roo
  • 24-hour room service†
  • Accessible rooms†
  • All-inclusive meal plan
  • Babysitting†
  • Business center†
  • Concierge desk
  • COVID test onsite
  • Currency exchange†
  • Exercise gym
  • Golf, Offsite†

Run of the House – Obstructed View

Bedding: 1 King bed or 2 double beds.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 children, 4 total.

This room category’s view is obstructed by a neighboring construction project. The construction project is adjacent to Dreams Natura Resort & Spa and can be heard and seen from this room category. Construction will take place Monday –Saturday.

Junior Suite

Bedding: 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Junior Suite Tropical View Double

Bedding: 2 double beds. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.
 
The Junior Suite Tropical view rooms boast modern design and luxury accommodations infused with elements of nature and offers two double beds, living area, marble bathroom with shower and double vanities, private balcony with Tropical view.



Junior Suite Tropical View King

Bedding: 1 king bed & a sofa bed. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

The Junior Suite Tropical view rooms boast modern design and luxury accommodations infused with elements of nature and offers a king size, living area, marble bathroom with shower and double vanities, private balcony with Tropical view.


Junior Suite Partial Ocean View Double

Bedding: 2 double beds. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.
 
The Junior Suite Partial Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer two double beds, living area, marble bathroom with shower and double vanities, private balcony with Partial Ocean view. 


Junior Suite Partial Ocean View King

Bedding: 1 king bed & a sofa bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

The Junior Suite Partial Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, living area, marble bathroom with shower and double vanities, private balcony with Partial Ocean view. 

Rooms located in building 6 & 7.

Junior Suite Ocean View Double Bed

Bedding: 2 double beds. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2

 children, 4 total.

The Junior Suite Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer two double beds, living area, marble bathroom with shower and double vanities, private balcony with Ocean view.

Rooms located in building 4 & 5.

Junior Suite Ocean View King

Bedding: 1 king bed & a sofa bed. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

The Junior Suite Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, living area, marble bathroom with shower and double vanities, private balcony with Ocean view.

Rooms located in building 4 & 5.

Junior Suite Swim-Out Double

Bedding: 2 double beds. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 0 children, 3 total.
 
The Junior Suite Swim Out rooms boast modern design and luxury accommodations infused with elements of nature and offer two double beds, living area, marble bathroom with shower and double vanities, private terrace with direct access to one of the pools that flows in front of each patio with a pool and tropical view.

Rooms located in building 5, 6 & 7.

Junior Suite Swim-Out King

Bedding: 1 king bed & a sofa bed. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 0 children, 3 total.

The Junior Suite Swim Out rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, living area, marble bathroom with shower and double vanities, private terrace with direct access to one of the pools that flows in front of each patio with a pool and tropical view. 

Rooms located in building 5th, 6th & 7th.

Preferred Club Junior Suite Ocean View Double

Bedding: 2 double beds. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Preferred Club privileges 

In addition to our current Preferred Club amenities, we have made some enhancements to the perks our preferred guest will be able to enjoy: 
 
• Pool concierge service
• Poolside snacks
• Bar truck

Preferred Club Junior Suite Ocean View King

Bedding: 1 king bed & a sofa bed. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Preferred Club privileges

In addition to our current Preferred Club amenities, we have made some enhancements to the perks our preferred guest will be able to enjoy: 

• Pool concierge service

• Poolside snacks

• Bar truck

Preferred Club Junior Suite Swim Out Double

Bedding: 2 double beds. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 0 children, 3 total.
 
The Preferred Club Junior Suite Swim Out rooms boast modern design and luxury accommodations infused with elements of nature and offer two double beds, living area, marble bathroom with both rain and telephone shower heads and double vanities, private terrace with direct access to one of the pools that flows in front of each patio with pool and tropical views.

Preferred Club privileges 
In addition to our current Preferred Club amenities, we have made some enhancements to the perks our preferred guest will be able to enjoy: 
 
• Pool concierge service
• Poolside snacks
• Bar truck

Preferred Club Junior Suite Swim Out King

Bedding: 1 king bed & a sofa bed. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 0 children, 3 total.

The Preferred Club Junior Suite Swim Out rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size, living area, marble bathroom with both rain and telephone shower heads and double vanities, private terrace with direct access to one of the pools that flows in front of each patio with pool and tropical views.

Preferred Club privileges
In addition to our current Preferred Club amenities, we have made some enhancements to the perks our preferred guest will be able to enjoy: 

• Pool concierge service
• Poolside snacks
• Bar truck

Preferred Club Master Suite Orchid

Bedding: 1 king bed. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.
In addition to our current Preferred Club amenities, we have made some enhancements to the perks our preferred guest will be able to enjoy: 

• Pool concierge service
• Poolside snacks
• Bar truck

Preferred Club Junior Suite Partial Ocean View

Bedding:1 King bed. 


Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.
In addition to our current Preferred Club amenities, we have made some enhancements to the perks our preferred guest will be able to enjoy: 

• Pool concierge service
• Poolside snacks
• Bar truck

Preferred Club Master Suite Ocean view

View: Ocean view

Bedding: 1 king bed. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total. 

Preferred Club privileges 

In addition to our current Preferred Club amenities, we have made some enhancements to the perks our preferred guest will be able to enjoy: 

• Pool concierge service

• Poolside snacks

• Bar truck

Preferred Club Governor Suite

Bedding: 1 king bed. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Preferred Club privileges

In addition to our current Preferred Club amenities, we have made some enhancements to the perks our preferred guest will be able to enjoy: 

• Pool concierge service

• Poolside snacks

• Bar truck

Family Suite Ocean View

View: Ocean view

Bedding: 1 King bed, 2 queen beds & a sofa bed. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 5 adults, 6 Total.

The Family Connecting Suite features two connecting rooms: Junior Suite Ocean View King (1 King bed and sofa bed) plus Junior Suite Ocean View Double (two queen beds)

Preferred Club Presidential Suite

Bedding: 1 king bed. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.
 

Preferred Club privileges

In addition to our current Preferred Club amenities, we have made some enhancements to the perks our preferred guest will be able to enjoy: 

• Pool concierge service

• Poolside snacks

• Bar truck

Preferred Club Master Suite Peony

Bedding: 1 King bed. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Preferred Club privileges
In addition to our current Preferred Club amenities, we have made some enhancements to the perks our preferred guest will be able to enjoy: 

• Pool concierge service
• Poolside snacks
• Bar truck

Preferred Club Master Suite Ocean Front

Bedding - 1 King Size Bed or 2 Double Bed. 


Room Requests are not guaranteed. They are based on availability upon check-in.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Preferred Club privileges
In addition to our current Preferred Club amenities, we have made some enhancements to the perks our preferred guest will be able to enjoy: 

• Pool concierge service
• Poolside snacks
• Bar truck

Preferred Club Junior Suite Ocean Front

Bedding: 2 double beds. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Preferred Club privileges

In addition to our current Preferred Club amenities, we have made some enhancements to the perks our preferred guest will be able to enjoy: 

• Pool concierge service

• Poolside snacks

• Bar truck

Preferred Club Family Suite Ocean View

Bedding: 1 King bed, 2 queen beds & a sofa bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits:
5 adults, 3 children, 6 total.
In addition to our current Preferred Club amenities, we have made some enhancements to the perks our preferred guest will be able to enjoy: 

• Pool concierge service
• Poolside snacks
• Bar truck

Bar/Lounge

Offering 6 bars and lounges, serving top-shelf brand domestic and international top-shelf spirits, ranging from swim-up to a nightly music lounge.

Barracuda - Barefoot beach bar with magnificent views

Desires - Sports bar during the day, disco with live music and dancing at night for Manatees
Sports Bar: Disco (Manatees)

Rendezvous - Lobby bar

Showtime - Theater bar (This bar is subject to the entertainment schedule)

Sugar Reef - Located at the pool area


*According to local guidelines, please note that mask use is mandatory at all restaurants.

  • Type: Bar/lounge

Barefoot Grill

Casual grilled favorites served poolside


*According to local guidelines, please note that mask use is mandatory at all restaurants.


Bluewater Grill

Steakhouse. Outdoor seating available.


*According to local guidelines, please note that mask use is mandatory at all restaurants.

  • Attire: Casual elegance

Bordeaux

- Elegant French cuisine. For Adults only (minimum age of 16 years old)


*According to local guidelines, please note that mask use is mandatory at all restaurants.

  • Attire: Formal

Coco Cafe/ Dolce Ice Cream Parlor

Open 24 hours

- Premium coffee and snacks in a casual and relaxed atmosphere at the shopping center

- Delicious ice cream with a variety of flavors

- Dress Code: Casual


*According to local guidelines, please note that mask use is mandatory at all restaurants.

  • Attire: Casual

El Patio

À la carte Mexican food served in a friendly atmosphere with traditional dishes

*According to local guidelines, please note that mask use is mandatory at all restaurants.

  • Cuisine: French
  • Attire: Casual Elegance

Himitsu

À la carte restaurant specializing in Pan-Asian cuisine with Hibachi tables.

Hibachi tables for show cooking, under reservation with Concierge.


*According to local guidelines, please note that mask use is mandatory at all restaurants.

  • Attire: Casual

Oceana

 Ã€ la carte seafood dining experience

Daily à la carte breakfast.

*According to local guidelines, please note that mask use is mandatory at all restaurants.

  • Attire: Casual Elegance

Portofino

À la carte Authentic Italian food served in an elegant, friendly atmosphere with traditional Italian dishes and a pizza oven. Outdoor seating available. Daily à la carte breakfast.


*According to local guidelines, please note that mask use is mandatory at all restaurants.

  • Attire: Casual Elegance

Romantic Dining Experience

For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.


*According to local guidelines, please note that mask use is mandatory at all restaurants.


World Cafe

- A buffet-style restaurant serving international specialty items and classics

- Late night bites available

- Approximate seating capacity: 288

- Dress Code: Casual


*According to local guidelines, please note that mask use is mandatory at all restaurants.

  • Meals: Breakfast, Dinner, Lunch
  • Attire: Casual; Casual Elegance

  • Children's program
    Explorer’s Club for ages 3-12, offering video games, crafts and even their camping adventure on the beach. Open daily from 12 p.m. – 8 p.m.
    Core Zone for Teens is for ages 13-17, features daily activities and a vast array of sports and games for teenagers. Open daily from 2 p.m. – 10 p.m.
    *Adults are allowed access when accompanying their children.
    The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:
    •Arts & Crafts
    •Playground
    •Indoor game room
    •Storytelling and music
    •Treasure hunts
    •Sandcastle contests
    •Board games and video games
    •Kids stage
    •Light snacks area for kids


  • Fitness center on-site†
    *Please Note: Reservation is required, please confirm directly with the resort. Hours may vary.
  • General†

    Unique Experiences:
    •Tequila tasting
    •Shopping
    •Cooking classes
    •Chef Table Gourmet Experience*
    •Cocktail lessons
    •Spanish Lessons

    *Additional costs may apply


  • Kayaking†
    There is a nominal charge added for activity to protect and preserve our beautiful environment to Kayak Tour.
  • Pool†
    Four swimming pools: main pool, activities pool, children’s splash pool, adults-only pool. Exclusive Adults.

    The family pool is now the pool that includes Manatees swim-up bar.

  • Snorkeling†
    There is a nominal charge added for activity to protect and preserve our beautiful environment to Snorkeling.
  • Spa†
    Pamper yourself at the a la carte spa. Treatments include massages, facials, body scrubs, reflexology, manicures and pedicures, all available for a reasonable charge. Hair styling and make-up application for special events is available for adults, teens and kids.

    There are total 13 cabins – 9 individual cabins, 2 double cabins, 1 double VIP cabin

  • Teen programs
    Core Zone Teen's Club. The hotel offers special activities for your teens ages 13 to 17 too!
    The Entertainment Center features daily activities and a vast array of sports and games for teenagers. Teens can meet
    each other and chill out, while enjoying a variety of board games, video games and activities:
    •Social events including disco mixers
    •Snack bar with non-alcoholic drinks and snacks
    •Video games: Xbox 360®, Wii® and Play Station®
    •Ping-pong
    •Billiard
    •Air Hockey
    •Football table
    •Adults are allowed when accompanying their children
  • Tennis court†
    Coming soon in April 2020.


  • Water activities†
    -Non-motorized water sports
    -Introductory scuba lessons in the pool
    -Water volleyball
    -Scuba diving (Additional fee)

    Following amenities are coming in April 2020:
    Water park, including a children’s splash pool, lazy river, a waterslide and a Rollglider aerial ride.

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† Fees may apply
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